How We Can Help With Superannuation Claims
Many Australians don’t realise their superannuation includes insurance cover. A superannuation disability insurance claim may arise when you can no longer work in your usual occupation, or in some cases, any occupation for which you are reasonably suited by education, training or experience.
Superannuation insurance claims are separate from workers’ compensation and Centrelink benefits, and you may be entitled to claim even if you are receiving other payments. Superannuation claims also do not follow the same timeframes as workers’ compensation or personal injury claims. Delays, inactivity or incorrect forms can seriously affect your entitlements.
Our superannuation lawyers assist clients to make claims by:
- Identifying all relevant superannuation funds and insurance policies
- Reviewing policy definitions and eligibility criteria
- Gathering detailed medical and employment evidence
- Lodging a formal superannuation insurance claim with the trustee
- Responding to insurer requests and medical assessments
We know how traumatic these accidents can be — not just physically, but emotionally and financially. Our job is to make the legal side of things feel simple and supported, so you can get back on your feet.
Roberto Clemente Director, C+F Lawyers
What differentiates superannuation TPD claims
A superannuation TPD claim is made when an illness or injury leaves you permanently unable to work. These claims are assessed under the terms of the insurance policy attached to your super fund, rather than under employment or personal injury law.
What makes superannuation insurance claims more complex?
- Policies often contain strict and technical definitions that must be satisfied before a claim will be accepted
- Conflicting medical evidence may arise between treating practitioners and insurer-appointed specialists
- Insurers may challenge whether a condition meets the threshold for permanent incapacity
- Superannuation trustees often rely on insurer recommendations when determining claims, limiting independent consideration
- Claimants may experience lengthy delays and limited transparency throughout the assessment process.
Our superannuation lawyers manage all communication with insurers and trustees, ensuring your claim is properly prepared, supported and progressed.
What you could receive with a superannuation insurance claim
A superannuation claim may be available if:
- Illness or injury prevents you from continuing work
- Your condition meets the TPD or disability definition in your policy
- You held insurance through your super fund at the relevant time
Depending on your policy, compensation may include:
Lump sum TPD benefits
A one-off lump sum payment designed to provide long-term financial security when illness or injury permanently prevents you from returning to work. This payment can be used to cover living expenses, medical treatment, rehabilitation costs, mortgage repayments and other future financial needs.Disability insurance benefits
Some superannuation policies include disability or income protection insurance, providing regular income-style payments if you are temporarily or partially unable to work. These payments may be payable in addition to, or instead of, a lump sum benefit.Release of superannuation
In certain circumstances, you may be able to access your superannuation early on permanent incapacity grounds, allowing you to withdraw part or all of your super balance to assist with day-to-day expenses.
Superannuation Claims: Frequently Asked Questions
Yes. Many superannuation insurance claims are made months or years after work has ceased, provided you were insured at the relevant time.
Yes. Many people have held multiple superannuation accounts over their working life, each with its own insurance policy. You may be entitled to make more than one claim if you were insured under multiple funds.
Tax treatment depends on factors such as your age, the type of benefit paid and how funds are withdrawn. Some TPD benefits may be taxed, while others may be partially or fully tax-free.
An “own occupation” definition considers whether you can return to your usual role, while an “any occupation” definition assesses whether you can work in any role you are reasonably suited to by education, training or experience.
In some circumstances, yes. Eligibility depends on your policy definition and your capacity to work in suitable roles. Continuing work does not automatically prevent a successful claim.
We begin with a confidential, no-obligation consultation to review your superannuation fund, insurance cover and eligibility to make a claim. Our lawyers then take care of the entire
Meet the team:
Types of Total and Permanent Disablement Accidents
Total and Permanent Disablement accidents happen in many ways. These are just some of the cases we regularly assist with:
Each case type has its own legal considerations. We’ll help you navigate the right path forward.

